UK Postage All UK deliveries are simply charged at a flat rate of £4.95 using a Signed For service.
Any queries, please email me at firstname.lastname@example.org and I’ll try my very best to accommodate your request.
European Postage All European deliveries (in the EU) are charged at £12.95 – this is a fully tracked service using an International Signed For Service.
Rest of the World / International Postage All International deliveries are charged at £19.95 with the exception of Australia and New Zealand which are charged at £23.95 – this is a ‘Signed for / Tracked’ mail service.
Customs Charges (non EU and Rest of the World) Please note: I am not liable for any customs charges made in non EU countries. Depending on the destination, we are duty bound to fill in a customs form and the customer is responsible for any customs charges due to the governing authority.
Standard Delivery /Timescales We usually ship all orders in a week but guarantee shipping within 2 working weeks from when the order is received.
- UK – 7 to 14 days
- European – 10 to 17 days
- International / Rest of World – 14 to 21 days
Returns & Exchanges: Damaged goods – In the unlikely event that your order arrives damaged, please contact me immediately so that I can arrange a replacement. For insurance purposes, I usually need to have some sort of photographic evidence of the damage and will also require the damaged goods and original packaging to be returned to us before we can ship a replacement to you.